FAQs

How long will my order take to arrive?

• Canada/USA: 5–10 business days

• International: 10–20 business days

Do you provide tracking?
Yes! Every order comes with a tracking number so you can follow your package.

Is my order packed safely?
Absolutely. We carefully wrap all items, and fragile products get extra protection.

What if my order arrives damaged?
Just send us a photo within 48 hours, and we’ll arrange a replacement or refund.

What if my order is delayed or lost?
We’ll work directly with the courier to resolve it for you.